The Local Business Playbook

Welcome to The Local Business Playbook, your go-to resource for growing a thriving local business in Kansas City and beyond. Inside, you’ll find practical strategies, real-life success stories, and local business spotlights — all designed to help you attract more customers, increase repeat visits, and compete with the big guys. Whether you're looking for smart loyalty tips or the best businesses in your area, this blog is built with you in mind.

Business Loyalty

Small business owner rewarding a loyal customer using a digital rewards program
By Infinite Loop Loyalty May 8, 2025
Wondering how to launch a customer loyalty program that actually works? This step-by-step guide shows service-based businesses how to build a rewards system that drives repeat business—without adding to your workload.
How service businesses can make loyalty programs profitable.
By Infinite Loop Loyalty May 8, 2025
Wondering if loyalty programs are worth it? Learn how small businesses can make loyalty programs profitable with real data and smart automation.
Business owner wondering how a Business Should Increase Loyalty and Preference in Its Services
By Infinite Loop Loyalty May 7, 2025
Discover how service-based businesses can increase customer loyalty and become the preferred choice with smart, automated loyalty strategies that work.
Loyalty programs for service business
By Infinite Loop Loyalty May 7, 2025
If you're a local business owner, especially in a service-based industry like massage therapy, auto detailing, or home cleaning—chances are you’ve had customers say “We love your service!”... and then never come back. Ouch. Here’s the hard truth: love doesn’t pay the bills. Loyalty does. So, let’s talk about how to actually offer a loyalty rewards program that brings customers back consistently—and not the kind they forget in their junk drawer.